Privacy Policy

Effective Date: October 26, 2026
Last Updated: October 26, 2026

R&J Material Handling, Inc., doing business as R&J Forklift (“R&J,” “we,” “our,” or “us”), respects your privacy and is committed to protecting the personal information you provide when visiting www.rjforklift.com (the “Website”).

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our Website, contact us, request services, inquire about equipment sales or rentals, or apply for employment.

By using our Website, you acknowledge that you have had the opportunity to review this Privacy Policy.

1. Information We Collect

We may collect the following categories of information, depending on how you interact with our Website.

Information You Provide Directly

When you submit a contact form, request information, inquire about our services, or communicate with us, we may collect:

First and last name
Company name
Telephone number
Email address
The service or product you are interested in, including sales, rentals, repairs, parts, transportation, and maintenance
Messages, questions, and other information you choose to provide

Employment Information

If you apply for a position with R&J, we may collect information included in your résumé or other application materials, such as your name, contact information, employment history, education, qualifications, and professional experience.

Information Collected Automatically

When you visit the Website, certain information may be collected automatically by our hosting platform or other technologies used on the Website. Depending on the technologies enabled, this information may include:

Internet Protocol (IP) address
Browser type and version
Device type and operating system
Pages viewed and links clicked
Date, time, and duration of visits
Referring website or webpage
General website usage and diagnostic information

Some of this information may be collected through cookies or similar technologies. See the “Cookies and Similar Technologies” section below.

2. How We Use Personal Information

We may use the information we collect for legitimate business purposes, including to:

Respond to questions and requests submitted through our Website
Provide information about forklift sales, rentals, repairs, maintenance, parts, and transportation services
Communicate with customers and prospective customers
Evaluate employment applications and communicate with applicants
Operate, maintain, troubleshoot, and improve our Website
Monitor Website performance and usage, where applicable
Protect our Website, business, personnel, customers, and property
Detect, investigate, and prevent fraud, security incidents, or other unlawful activity
Comply with applicable laws, regulations, legal processes, and contractual obligations
Carry out other purposes disclosed to you when information is collected or permitted by law

We will not use personal information for materially different purposes without providing any notice required by applicable law.

3. Sale or Sharing of Personal Information

R&J does not sell personal information or share personal information for cross-context behavioral advertising, as those terms are defined under applicable privacy laws.

We may disclose personal information to service providers and contractors that assist us with operating our Website, communicating with customers, managing employment applications, maintaining our systems, or providing other business services. These providers may process personal information on our behalf and are expected to use it only as permitted by applicable agreements and law.

We may also disclose information when reasonably necessary to comply with legal obligations, respond to lawful requests, protect rights or safety, investigate suspected unlawful activity, or complete a business transaction such as a merger, acquisition, or sale of assets, subject to applicable law.

We do not sell personal information to third parties for money.

4. Cookies and Similar Technologies

Our Website or its service providers may use cookies and similar technologies to support Website functionality, understand Website performance, maintain security, and improve the user experience.

Cookies are small files stored on your device when you visit a website. Depending on the technologies in use, they may help remember preferences, support essential Website functions, or collect information about Website usage.

You can manage cookies through your browser settings. Blocking or deleting certain cookies may affect how some Website features function.

If optional analytics, advertising, mapping, translation, or other third-party tools are enabled on our Website, those providers may collect information through their technologies in accordance with their own privacy policies. Where required by law, we will provide appropriate notices and obtain consent before using technologies that require it.

5. Third-Party Websites and Services

Our Website may contain links to third-party websites, services, or platforms. These may include equipment manufacturers, social media platforms, service providers, or other external resources.

We do not control the privacy practices or content of third-party websites. If you follow an external link, your use of that website is governed by its own terms and privacy policy.

We encourage you to review the privacy policies of any third-party websites or services you use.

6. How Long We Retain Personal Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining business records, evaluating employment applications, resolving disputes, enforcing agreements, and complying with legal obligations.

Retention periods vary depending on the type of information, the reason it was collected, and applicable legal requirements.

When personal information is no longer reasonably necessary, we will delete it, de-identify it, or securely dispose of it as appropriate and as permitted by law.

7. How We Protect Personal Information

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee absolute security of information transmitted to or stored by our Website.

You should avoid including sensitive personal information in Website contact forms or general email messages unless it is specifically requested and appropriate for the purpose.

8. Your Privacy Rights

Depending on your state of residence and applicable privacy laws, you may have rights concerning your personal information, including the right to:

Know or access: Request information about the personal information we collect, use, or disclose about you.
Delete: Request deletion of personal information we maintain about you, subject to legal exceptions.
Correct: Request correction of inaccurate personal information.
Opt out: Opt out of certain sales or sharing of personal information, where applicable.
Limit certain uses: Request limits on certain uses or disclosures of sensitive personal information, where applicable.
Non-discrimination: Not be discriminated against for exercising applicable privacy rights.

R&J does not sell personal information or share it for cross-context behavioral advertising, as stated above.

These rights may be subject to exceptions and may not apply to every business or every category of information. Applicable privacy laws determine which rights are available and the circumstances in which they must be honored.

How to Submit a Privacy Request

To ask a question about this Privacy Policy or submit a request concerning your personal information, contact us using the information in the “Contact Us” section below.

Please describe your request and provide enough information for us to understand and process it. We may need to verify your identity before completing certain requests. We will use information provided for verification only as permitted by applicable law.

If you authorize an agent to submit a request on your behalf, we may request proof of authorization or other information permitted by law.

We will respond within the time required by applicable law.

9. California Privacy Notice

This section applies to California residents to the extent the California Consumer Privacy Act, as amended (the “CCPA”), applies to R&J and the information at issue.

Categories of Personal Information

Depending on your interactions with us, we may collect the following categories of personal information:

Identifiers: Name, email address, telephone number, IP address, and similar identifiers.
Customer and business inquiry information: Company name, service interests, and communications with us.
Internet or network activity: Website pages viewed, browser information, and interactions with the Website, where collected.
Employment-related information: Résumé details, employment history, education, and qualifications submitted by applicants.
Other information you provide: Information included in messages, inquiries, or other communications.

Sources of Information

We may collect personal information directly from you, automatically through your use of the Website, and from service providers that support our business operations.

Purposes of Collection and Use

We use personal information for the business and operational purposes described in this Privacy Policy, including responding to inquiries, providing services, evaluating applicants, maintaining the Website, protecting our business, and complying with legal obligations.

Disclosure of Personal Information

We may disclose relevant categories of personal information to service providers and contractors that support our business operations, and to other parties when legally permitted or required.

R&J does not sell personal information or share it for cross-context behavioral advertising.

Exercising California Privacy Rights

If the CCPA applies, eligible California residents may submit requests to know, delete, or correct personal information, and exercise other rights provided by law.

To submit a request, use the contact information below. We will verify and respond to requests as required by applicable law.

We will not unlawfully discriminate against you for exercising your privacy rights.

10. Children's Privacy

Our Website and services are intended for businesses, professionals, and other individuals seeking material handling equipment or related services. The Website is not directed to children under the age of 13, and we do not knowingly collect personal information online from children under 13.

If we learn that we have collected personal information from a child under 13 in circumstances where parental consent is required, we will take appropriate steps to delete that information as required by law.

11. Do Not Track and Privacy Preference Signals

Some browsers offer privacy settings or signals intended to communicate a user's privacy preferences.

Where required by applicable law, we will process recognized opt-out preference signals, such as Global Privacy Control (GPC), in accordance with applicable requirements. Because R&J does not sell personal information or share it for cross-context behavioral advertising, there is no sale or such sharing to opt out of under the practices described in this Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, Website functionality, service providers, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page. If a change requires additional notice under applicable law, we will provide that notice as required.

We encourage you to review this page periodically to stay informed about our privacy practices.

13. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, contact:

R&J Material Handling, Inc.
345 Adams Circle
Corona, CA 92882

Phone: (877) 844-5438
Alternate Phone: (951) 735-0000
Website: https://www.rjforklift.com/

For employment-related inquiries, the Website also lists jason@rjforklift.com as an employment contact.

Please include “Privacy Policy Request” in the subject line of written correspondence so that your inquiry can be directed appropriately.